Hi Jessica,
Thank you so much for reaching out. We greatly appreciate your feedback!
We're sorry to hear your Blending Vessel has stained. We recommend to wash the Blending Vessel immediately after use if using ingredients with deep pigments (such as turmeric & beets) as it's possible for staining to occur it not cleaning right after blending. With that being said, we recommend filling the Blending Vessel with 1/2 Vinegar & 1/2 Water and allow to soak for 24 hours. Finally, we kindly recommend you allow the stained vessels to sit outside exposed to the sunlight for an additional 24 hours, this will help with staining issues. We hope these tips help!
Please be advised, we do add a staining warning to make customers aware it is possible for this unit to stain if not cleaned right away. However, if you follow our care & cleaning tips (rinse and clean the vessel immediately after use), you should not experience any staining issues. We apologize for the inconvenience this has caused you!
Please feel free to reach out to our Customer Experience Team at help@thebeast.com if you're unable to remove the marks following our care and cleaning tips!
Best,
Jenna
Beast Customer Experience Team